How voice recognition can help imperfect memories Further, some research suggests that memory recall is decreased when people are involved in high-stress conditions, often the definition of police work.Īlthough taking a few notes can help jog these memories, there are technologies and resources available that can make all of these processes more effective, efficient and rewarding for officers. Short-term memories are notoriously limited, both in terms of capacity and duration. How much of each incident can the officer accurately recall to create the best possible reports? Science tells us the answer is not as much as necessary, unfortunately. Three more calls and several hours later, the officer arrives back at the station, ready to draft incident reports for the day. It quickly becomes information overload and, frankly, too much to take down and assimilate in the heat of the moment. The officer interviews both neighbors and the witness, jotting down notes and trying their best to capture all the relevant details – understanding that each person has their own unique take on the situation at hand. Picture this: an officer responds to a call from a witness reporting two neighbors involved in a heated argument about a fence. A growing number of agencies have discovered that voice recognition technology can have a positive impact on officers’ report quality, accuracy and timeliness.
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